Terms & Conditions

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Effective Date: 21 February 2025

Overview

By opting in to receive SMS communications, you agree to receive text messages related to community services and operational updates.

These messages are service-related and informational in nature.

Types of Messages

SMS communications may include:

  • Volunteer scheduling notifications
  • Food bank delivery or collection updates
  • Event reminders
  • Service announcements
  • Operational updates

Message Frequency

Message frequency varies depending on activity and service needs.

Messages will be sent only when relevant.

Consent

By providing a mobile number and opting in through an approved sign-up method, you consent to receive SMS communications.

Consent is not a condition of receiving services.

Opt-Out

You may opt out at any time by replying STOP to any SMS message received.

After opting out, you will no longer receive SMS communications.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Delivery Disclaimer

SMS delivery is subject to network availability and carrier performance. Delivery of messages is not guaranteed.

Data Protection

Mobile numbers and related information are processed in accordance with the Privacy Policy.

Mobile numbers are not sold or used for marketing unrelated to community services.

Changes to Terms

These SMS Terms & Conditions may be updated from time to time. Continued participation in SMS communications constitutes acceptance of any updates.